A. Cloud Managed Services
- Cloud Managed Services
NCMME Cloud’s Managed Services allows you to deploy and run Business Critical applications with the confidence that we are watching over your Cloud round-the-clock through the year. The tools, the experience and the ITIL compliant service delivery framework provides assurance of a business-aligned, integrated and secure service delivery designed for performance optimization.
Complete | We are watching over your |
We partner with worldwide leaders in Cloud technologies | Our portfolio of Managed Services spans the complete Cloud lifecycle, providing the assurance that you have an experienced services partner to competently manage your Cloud at every stage. NCMME’s Services team is seasoned by many years of proactive management of Virtualized and Cloud services. They monitor your Cloud using a wide range of device and service appropriate tools to detect and remediate service faults and security threats. Our Partner ecosystem includes technology leaders such as AWS, Microsoft Azure, VMWare, BMC and others. Our teams have been trained and certified for technical proficiency by all the leading technology providers. Our partnerships, engagement and provider training ensures that your services are provided by truly experienced, trained and technically certified professionals. Choose from a wide range of service plans that best fits your requirements. Choose to have your Cloud managed remotely, or choose our resource augmentation plan to have our experienced engineers to exclusively manage your cloud, or adopt a hybrid model.
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You Manage Your Business While We Manage your Amazon Cloud
IT organizations have been blooming since the beginning of this century, but one thing which continues to remain as a challenge is the management of the maximum values of their IT investment, such as investment that is being made in the virtualization and cloud technologies. Another common challenge that comes with it is the focus required for adding strategic values in their IT business.
As an Enterprise Managed Cloud Service provider, NCMME provides relief from the pain by offering Managed Cloud Services with 24/7/365 support covering the maintenance of the services required in the cloud-based and virtualization infrastructure.
At NCMME, we have created a managed cloud services offering to help businesses focus on their key core competency while we manage IT Infrastructure. Our Next Generation Managed Cloud Services solutions bring a pragmatic approach to managing enterprise cloud environments. We provide the tools and expertise required to accelerate your deployments, simplify your operations and empower your team to make more data-driven decisions that optimize costs, improve compliance and reduce risk.
Our Approach for Managed Cloud Services
At NCMME, we develop a clear understanding of client’s business and requirements and impact of future technologies in their business. We aim at providing cost-effective services and solutions that will transform the way clients do business while improving the customer experience.
While supporting our customers on AWS cloud, we make sure that the organizational security and compliance standard is met with automation introduced.
As an Enterprise Managed Cloud Services provider we not only focus on the infrastructure, but also the customers’ action requirement. Every client is unique for us; therefore we exclusively provide them with a technical account manager who takes care of:
- Rapid on-boarding
- Run-the-business
- Optimization of customers application
The three primary objectives of NCMME are to simplify, accelerate, and automate your business. With years of experience and domain expertise, we help you business empower innovation, consult with the experts, improve agility, and gain competitive advantage. With real-time monitoring, continuous automation, quick on-boarding, backups monitoring, incident support, monthly security audits & reviews, automated ticketing, database monitoring, and cost audits, we help you acheive your business objectives.
NCMME is also a Certifed Consulting Partner in Amazon Partner Network with deep expertise in AWS platforms. With our expertise offerings Server Migration, Database Migration, DevOps and more, we help yor business seamlessly migrate to the cloud with confidence and speed.
B. Infrastructure as a Service (IaaS)
Commission what you need. Pay as you go. IT infrastructure brought to you on a monthly subscription: Servers, Storage, Databases, Networks, Software Defined Data Centers, Virtual Private Clouds and more. We can help you choose the right provider and architect your Cloud for optimizing performance and costs.
Cloud Service providers have complex pricing methodologies. Architecting a simple solution, say email, requires you to choose a bunch of services from hundreds of listed services. Many of these have unique names that do not have any equivalent in On-Premise solutions. The pricing and service offerings vary widely between service providers. Architecting a solution on the Cloud requires an in-depth knowledge of Cloud Service Providers, and we have it.
Choice of Providers, Infrastructure services, and feature sets
Just about any solution on-premise can be replicated on the Cloud. You have a wide range of Infrastructure services to choose from our partners: a choice of Virtual Machine Configurations, Storage, Databases – including Oracle, MS SQL, My SQL, DNS services.
We configure and deploy high-availability infrastructure solutions. For organizations that need services access across geographies, we build, configure and manage content delivery networks . We secure your infrastructure and applications using provider in-built tools, and other security tools such as Trend Micro.
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Large Scale Automation
Automate for precision and to save time and money
If you need to deploy a large number of Virtual Machines, manage their configuration, patch them – we have the tools and skills to automate the provisioning process across Public and Private Clouds. We use either inbuilt Cloud provider tools such as CloudFront of AWS, or third party DevOps tools to automate the provisioning to pre-determined builds.
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Infrastructure Monitoring and Management
We monitor your Infrastructure services round-the-clock, and take proactive and pre-emptive actions to keep them up and running. Our security services protect your infrastructure from a wide range of threats and attacks.
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Infrastructure Security Compliance and Reporting
Several organizations need to ensure that the services they deploy need to comply with Security standards such as HIPAA, SOX, PCI-DSS etc. We understand security standards and ensure that the infrastructure services you deploy will comply with the required standards.
Using Configuration Management tools, we ensure that your infrastructure always stays compliant to required security standards. Any configuration drift can be automatically corrected. If you need compliance reporting, we can generate these compliance reports easily.
LEARN MORE ABOUT SECURITY… page should lead to security consulting
Our Skills and Expertise
Our organization comes with a legacy of over two decades of IT infrastructure solutions and services, and over a decade’s experience in Virtualization and Cloud. The engineers collectively have over 250 years of Virtualization and Cloud experience. Our Engineers also have multiple technology and Industry certifications from all the leaders in Cloud technologies including experience in design and implementation of Virtualization, Traditional IT, Hybrid IT, Private, Public and Hybrid Cloud solutions.
C. Deployment Services
Excellence in deploying Cloud Solutions requires planning, a detail oriented approach, knowledge of deployment and automation options available from the provider. We have extensive experience in deploying Public Cloud Solutions across providers, and our teams technical skills are certified by all the major Cloud Providers.
Technology based approach
We look at technology solutions for minimizing deployment errors, and building repeatable processes for mass deployment of the solution. Our teams understand different Virtual Machine builds, can create new ones, write scripts to automate deployment and ensure configurations of provisioned systems. We use automation tools provided by the vendor, and other configuration and provisioning tools such as Chef, Puppet, Ansible etc.
We can automate deployment of hundreds of servers for mass deployments. Your configuration management can also be managed to prevent configuration drifts.
Alignment with ITIL
We employ industry best practices in deploying and managing your Cloud services. Our Service Delivery is aligned to ITIL. This helps us deliver optimized IT management services and results in reliable and highly available Cloud services.
Multi-vendor deployments.
Multi-vendor partnerships.
We partner with several vendors, and offer you multi-vendor deployments. Our deep OEM relationships with these vendors give us access to new technologies and features ahead of the market. Direct training from these providers give us deep insights into their architecture, solutions and security posture. It is this knowledge and expertise that our experienced teams bring to your deployments. Our deployments take advantage of every provider feature, to build optimized solutions for your Cloud – Public, Private or Hybrid.
We have deployment experience in Traditional IT, Hybrid IT, Public, Private and Hybrid Clouds. We partner and work with all the large Cloud Providers.
Building security and best practices into your deployments
We implement security best practices developed by our teams and also those advocated by the technology leaders. These practices are reflected in the security configurations of your deployments. Security considerations and applications are standard operating procedure for our teams.
Balance of security, resilience and availability
We help you determine the right balance between security, resilience and availability of your Cloud deployments. It is absolutely essential to weigh these factors in-depth before any deployment is implemented in order to avoid latency, overloading and unplanned downtime of the service.
Deployment experience across multiple Clouds
Whether it is a Private Cloud, Public Cloud or Hybrid Cloud, we have delivered multiple projects of varying sizes and complexity for enterprises and SME customers. Whether it is Migration, Backup, DR, Compute, Dev & Test Platforms, storage or software such as Office 365, HRMS, LMS, CMS etc., we have the people with the requisite skills and project experience.
D Infrastructure Monitoring
NCMME proactive monitoring maximizes application uptime and reduces costs. We work round the clock to keep your services up and running.
NCMME never sleeps. We are watching your cloud round the clock through the year. NCMMEWatch maximizes the uptime of our customer’s Cloud Infrastructure, applications and services. We achieve this by proactive monitoring, using a wide range of tools. The tools vary in complexity, depth of reporting, and the services they monitor. Our teams are trained in managing and interpreting hundreds of metrics generated by these tools.
What we Monitor & Manage |
Operating Systems |
Custom Applications |
Networks |
Storage |
Applications |
Databases |
Monitoring parameters
Our teams monitor all the vital parameters of the target device, application and service. We use multiple tools and methodologies for proactive prevention of downtime. We collect hundreds of other parameters that have an indirect or not so apparent impact on performance. During troubleshooting and Root Cause Analysis, all these variables are analyzed for cause and remedial action taken.
All critical parameters are monitored and alerts generated for service degradation. Logs are analyzed for root cause analysis.
Application Availability Monitoring
Web applications are routinely monitored by our teams for availability. Non-responsive applications generate immediate alerts and our teams swing into diagnosis and remedial action mode.
Application performance monitoring is a specialized and highly customized service.
We set up alerts and escalations for application non-availability.
Security Monitoring
Clients typically implement a range of security measures on the cloud to protect Cloud services, applications and infrastructure from a wide assortment of threats. Intruders, The team regularly scans and remediates all published vulnerabilities as soon as they are discovered. We regularly analyze Security Information for identifying any vulnerabilities in the security posture or technical configurations.
Attackers and active threats generate security alerts. Some present real danger, and some are false-positives. Our Security team constantly monitors these alerts and the emergency response team takes immediate remedial action against serious threats. Our teams are also trained and experienced in forensic analysis and tracing the source of attacks.
Alerting, Remediation and Automation
Our monitoring tools generate alerts, with severe warnings being automatically converted into support tickets for immediate attention. For high traffic, critical servers, we can enable auto-scaling triggered by monitoring alerts.
The remediation teams analyze alerts, conduct a root cause analysis and take corrective action to restore the infrastructure and services back to peak performance.
Choose from a range of our Monitoring plans
NCMMEWatch offers a range of plans suiting the criticality of your application. Need a custom plan or have special requirements? We even develop a bespoke offering.
Click here for more information…
Service Assurance
Our services are designed to maximize uptime, and minimize fault related downtime. We do this by monitoring your cloud services round the clock. Remediation is handled by a team of experienced and industry certified Engineers. They are SME’s, L2 and L3 engineers.
E. Platform as a Service
Software development organizations need to develop and test their applications under varying operating conditions and configurations. The traditional approach is to build the required environments and configurations internally. However this approach calls for significant administration and management overhead from the IT teams. Given the nature of preparatory work, it also takes a significant amount of time to set up and configure the required environments, slowing speed to market.
Accelerated speed to market
Traditional software development approach calls for significant administration and management overhead from the IT teams
Use pre-built and fully managed platforms for development and testing of software and mobile applications
The ‘Platform as a Service’ (PaaS) from Public Cloud service providers, provides a perfect solution for rapid provisioning of platforms for development and testing. The providers have pre-built, fully configured platforms for development and testing of applications. The platforms cut across various technologies with each provider having their own platform offerings. As a client, you only need to upload your application to the platform and run your tests. All the underlying applications, operating systems and hardware infrastructure are managed by the Cloud service provider. This allows you to focus on your product and accelerates product speed to market.
We work with Microsoft Azure and AWS to provide you a range of Platforms. Accelerate your products to market. Call us for a discussion on Platform services from NCMME.
Range of Platforms
AWS and Azure provide you a range of platforms to develop and test a wide range of applications
Microsoft Azure
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Web Apps | .NET, Java, PHP, Node.JS and Python |
Mobile Apps | iOS, Windows and Android |
Logic Apps | Automate business processes – fast |
API Apps & API Management | Secure APIs with Active Directory, Single Sign-on and Oauth, API Management |
Notification Hubs | Reach all major platforms – iOS, Android, Windows, Kindle |
Mobile Engagement | Maximise App usage, retention and monetisation |
range of platforms to develop and test a wide range of applications
AWS – Platform service
Mobile Development | AWS Mobile Hub |
App Testing | AWS Device Farm |
Development | AWS Mobile SDK |
API Management | Amazon API Gateway |
Amazon SNS | Push Notification Service |
Mobile Analytics | Amazon Mobile Analytics |
Our teams have extensive knowledge of development and testing platforms and can recommend the best provider and service that is optimal for your requirement.
Need more Control? Build your own Platform
Some organizations seek more control over the hardware and software configurations on which they would like to build and test their applications. We can help you build pre-configured versions of the platform you desire. You can deploy the platform in a click on one or many servers across any cloud platform. Our teams leverage tools like Puppet Chef, AWS Beanstalk, Azure and others to help you with rapid build and provisioning of Dev and Test platforms